JMR: Offering More Power to Its Customers by Bringing it All Together


Jayafar Moidu, CEO

Digitalization paved way to a new dimension, in everything as a person we do - from finding answers through Alexa to transferring payments in just a wave. Digital trends backed by social adoption has ensured that banks also align to this new reality to escape their Kodak moment. In the process, banks aspire to do everything possible to be customer centric across touch points along with being agile in their operations. However, the approach is not unified yet! In the era of API based Open Banking, the debate of investing in front end or the backend is relegated back to the board rooms. The advent of the idea of Everyday Banking has further elevated the concept of banking as a plug and play service to meet every day needs of their customers. In this context, banks should opt for holistic digitalization approach, where they relinquish product based and leverage digital-based approach, strategize to assure seamless service delivery, exceed customer experience across touch points, achieve efficiency in operations as well as increase their earning potential.

An holistic digitalization aspect can only be fulfilled by information technology players who can offer multi-pronged, multi-technology, and multi-cultural support to banks. When banks are in the grip of the transformations, dealing with multiple vendor partners becomes a challenge, therefore banks must prefer partners who bring all expertise together and can be their one stop shop for all information technology requirements.

JMR Infotech (JMR) is one such global player which is geared to support banks in each and every aspect of their transformation journey. With 650+ banking domain consultants and a highly experienced leadership team, JMR has the unique ability to consult, build, run & grow, thereby assuring more nimbleness to their transformation approach. JMR CEO, Jayafar Moidu feels “customer experience and operational efficiency are the driving force for profitability in the new digital economy, and JMR is partnering global financial institutions to empower the banks in delivering unmatched customer
experience and agility, by being their extended IT arm executing and supporting their Change, Run and Grow initiatives“.

Established in 2007 and headquartered in Bangalore, JMR Infotech has presence across 5 continents with 30+ offices operating all over the globe. JMR is also the first company to be recognized as ‘Oracle Platinum Partner’ completely specialized in FLEXCUBE suite of products and Oracle Financial Services Analytical Applications (OFSAA).



JMR Infotech has presence across 5 continents with 30+ offices operating all over the globe


JMR Solution Engines for Empowered Banks
JMR offers banks an ability to choose solutions for all their transformation needs by delivering contextual technology solutions. If a bank is looking to adopt new technology platform, JMR has the ability to help the bank embrace digital and cloud within and across the enterprise; improve risk insights for better decision making – improving profits, controlling costs and enhancing transparency. JMR is currently implementing Oracle FLEXCUBE and OFSAA in a multi-country, multi-solution scenario for a bank in Oceania.

If a bank is looking to cost effectively manage their operations through effective use of people, process and technology, JMR is the choice, as it is handling managed services across continents and even in some hostile parts of the world. More so, if the bank has growth ambitions through beyond digital aspirations, JMR can help them enhance their offerings through smart orchestration of Apps, Technology Platform and Data. JMR’s Fintech Solution has helped a financial institution adopt a profitable and disruptive new business model in Egypt.

“In the last 12 years, we have successfully navigated many milestones, including expanding our market presence across Africa, JAPAC, and ME with many strategically important engagements across 175 plus financial institutions. We have recently expanded our business operations in Saudi Arabia and Francophonie Africa with new customer wins. Our endurance is due to the dedication and the ability of our employees to consistently execute at very high standards”, adds Jayafar Moidu, CEO, JMR Infotech.